Fantastic service from this comapny. I was in contact with Tony Baker who made all the arrangements with the person he collected the piano from on my behalf and delivered to me in a most efficient manner. He reassured me that he would take care of all the arrangements and kept to his word. At no time did I have to call for an update as he kept me posted on what he was doing up to the last minute before delivery. Will use this company any day any time without reservation.. Very polite and pleasant people. Very HIGHLY RECOMMENDED!!!!5 Star service rating.